Best Companies in the Hospitality Industry

Airbnb

Why This Company Has Been Nominated:
Employees say Airbnb fosters an innovative and inclusive culture where leadership listens and adapts to feedback. Staff members report flexible scheduling that supports work-life balance, alongside generous benefits and competitive pay. They highlight clear opportunities for career growth and a sense of job security, noting that the company’s social responsibility initiatives and supportive management style make them feel valued.

Brinker International

Why This Company Has Been Nominated:
Employees at Brinker International say the company provides a supportive, people-focused culture where managers lead by example. Team members appreciate flexible scheduling and comprehensive benefits that help maintain work-life balance, along with fair compensation. Many mention ample training and internal promotion opportunities that foster career growth and stability. Staff also feel secure in their roles and value the company’s community involvement and open, caring leadership.

Carnival Corporation

Why This Company Has Been Nominated:
Employees describe a vibrant, team-oriented culture at Carnival Corporation, saying leadership encourages fun and adaptability even in challenging times. Crew and staff appreciate the solid benefits, travel perks, and competitive pay that come with the job, as well as scheduling that allows for time off between voyages. Many report plentiful opportunities for growth and advancement, and feel a sense of job security working for a stable industry leader. Employees also note the company’s community outreach and supportive management, which make them proud to be part of the team.

Cedar Fair Entertainment Company

Why This Company Has Been Nominated:
Employees at Cedar Fair Entertainment Company report a fun, collaborative workplace culture where team spirit and guest focus go hand in hand. Staff say managers are approachable and willing to adapt, helping employees balance a fast-paced seasonal workload with personal life. They appreciate benefits like park access and fair pay, and many return year after year citing strong job security and clear paths for growth into leadership roles. Employees also highlight the company’s community events and the supportive, safety-conscious leadership that makes them feel valued.

Chick-fil-A

Why This Company Has Been Nominated:
Employees say Chick-fil-A offers a positive, values-driven culture where kindness and respect shape the work environment. Team members appreciate flexible schedules that support work-life balance, as well as competitive benefits and fair pay for their roles. Many mention opportunities for growth — such as training programs and advancement into leadership — which contribute to their sense of job security. Staff also note that management leads by example and that the company’s charitable community efforts make them proud to work there.

Compass Group USA

Why This Company Has Been Nominated:
Employees report that Compass Group USA promotes an inclusive, supportive culture across its many teams, where leaders emphasize respect and adaptability. Staff members say the company provides solid benefits and fair compensation, helping them maintain a good work-life balance despite a fast-paced service environment. Many employees highlight extensive training and career mobility — they feel there are many avenues for growth within such a large organization. Team members also cite a stable, secure employment outlook and appreciate Compass Group’s community engagement and responsive management style.

Darden Restaurants

Why This Company Has Been Nominated:
Employees of Darden Restaurants say the company cultivates a welcoming, team-oriented culture where everyone feels supported. Staff members appreciate the comprehensive benefits and steady compensation, noting that flexible scheduling in many roles helps with work-life balance. Many employees highlight the chance to grow their careers through training and promotions across Darden’s family of restaurant brands, contributing to a strong sense of job security. They also praise company leaders for listening to feedback and giving back to the community, which makes employees feel proud and valued.

Drury Hotels

Why This Company Has Been Nominated:
Employees describe Drury Hotels as having a family-like culture where colleagues and managers alike pitch in to help one another. Team members say leadership is approachable and values personal well-being, creating an environment that supports work-life balance even in a busy hotel setting. They appreciate the solid benefits and fair pay, and many note that internal promotions and training programs provide clear opportunities for career growth. Staff also feel secure in their jobs and often mention the company’s genuine care for guests and community, reflecting a supportive leadership philosophy.

Expedia Group

Why This Company Has Been Nominated:
Employees say Expedia Group fosters an innovative, collaborative culture where new ideas are welcomed and leadership is transparent. Team members appreciate perks like travel benefits, robust health coverage, and competitive pay, which help them maintain a healthy work-life balance. Many employees mention a wealth of professional growth opportunities, from skill development programs to clear paths for advancement, contributing to a strong sense of job security. Staff also value the company’s commitment to social responsibility and inclusive management practices, which makes them feel heard and respected.

Hard Rock International

Why This Company Has Been Nominated:
Employees say Hard Rock International embodies an energetic, inclusive culture where everyone’s contributions are celebrated. Team members note that leadership actively supports their well-being, from recently enhanced wages and benefits to programs that promote work-life balance. Staff report ample chances to grow — many build long-term careers across Hard Rock’s hotels, casinos, and cafes, giving them confidence in their job security. Employees also highlight the company’s passion for innovation and community service, and feel management listens to their ideas, making them proud to be part of the Hard Rock family.

Herschend Enterprises

Why This Company Has Been Nominated:
Employees say Herschend Enterprises nurtures a genuinely caring culture defined by its “lead with love” philosophy. Staff members report that leaders truly invest in their growth and well-being — from offering free tuition programs and solid benefits to encouraging a healthy work-life balance even during peak seasons. Many employees describe plentiful opportunities for career development across the company’s attractions, contributing to job security and long tenures. They also feel proud of Herschend’s community focus and family-oriented leadership, which make employees feel respected and valued.

Hilton

Why This Company Has Been Nominated:
Employees say Hilton fosters a warm, inclusive workplace culture that truly embodies hospitality. Staff highlight benefits that go above and beyond — from generous paid leave to travel discounts — and note a focus on work-life balance that is rare in the industry. Many employees mention clear paths for growth and frequent internal promotions, contributing to a strong sense of job security and loyalty. They also cite Hilton’s engaged leadership and community outreach, noting that approachable managers and a purpose-driven mission make them feel valued.

Hyatt Hotels Corporation

Why This Company Has Been Nominated:
Employees report that Hyatt Hotels Corporation offers a people-centric culture where caring is a core value. Team members say leadership communicates openly and fosters trust, helping maintain a supportive work environment and better work-life balance. Staff praise the competitive benefits and compensation that Hyatt provides, as well as numerous training programs and internal advancement opportunities that spur career growth. Many feel secure building a long career with Hyatt and note the company’s willingness to innovate and give back to communities, which reinforces their pride in the organization.

In-N-Out Burger

Why This Company Has Been Nominated:
Employees say working at In-N-Out Burger feels like being part of a family, highlighting a friendly culture rooted in teamwork. They appreciate the notably high pay and solid benefits for the industry, as well as flexible scheduling that supports life outside of work. Many team members mention they can grow into higher positions — with training and promotions from within — giving them confidence in their job security. Staff also applaud store managers and company leaders for staying approachable and community-minded, which makes them feel respected and loyal.

Kimpton Hotels & Restaurants

Why This Company Has Been Nominated:
Employees say Kimpton Hotels & Restaurants cultivates a uniquely inclusive and fun culture where individuality is celebrated. Staff report that leaders encourage them to be themselves at work, creating a positive atmosphere and a better work-life balance than is typical in hospitality. They appreciate the generous benefits and fair compensation. Many employees describe clear opportunities for growth and advancement, giving them confidence in their job stability. Staff also value Kimpton’s community involvement and approachable, creative management style, which makes them feel like part of a family.

Loews Hotels & Co

Why This Company Has Been Nominated:
Employees say Loews Hotels & Co maintains a welcoming, supportive culture where teamwork is emphasized at every level. Staff appreciate managers who listen and adapt, helping them balance demanding hospitality schedules with personal life. They point to strong benefits, including unique travel perks, and fair pay as reasons they feel taken care of. Many employees also mention clear paths for growth into higher roles, which contribute to job security. Team members note that leadership recognizes their efforts and gives back to the community, boosting pride and morale.

Marriott International

Why This Company Has Been Nominated:
Employees say Marriott International’s culture is built on treating associates like family, creating a supportive and inclusive workplace. Staff members appreciate the comprehensive benefits and hotel discounts, as well as fair compensation. They often mention the many opportunities for growth — Marriott’s vast network and training programs allow them to advance their careers, giving employees strong job security. Employees also value the company’s commitment to diversity, community service, and hands-on leadership, noting that approachable managers and a true spirit of service make them feel respected.

Marriott Vacations Worldwide

Why This Company Has Been Nominated:
Employees at Marriott Vacations Worldwide say the company carries forward a people-first culture from its hospitality roots. Staff report a friendly, inclusive work environment and leaders who truly care — citing benefits like travel discounts and wellness programs that support work-life balance. Many employees highlight clear career paths and professional development resources that allow them to grow within the organization, contributing to a strong sense of job security. Team members also value Marriott Vacations’ community involvement and approachable, customer-centric leadership, which makes them feel appreciated.

MGM Resorts International

Why This Company Has Been Nominated:
Employees say MGM Resorts International cultivates an exciting yet caring workplace culture. Staff highlight excellent benefits and fair pay — often bolstered by union support in many roles — which help them manage work-life balance in a fast-paced industry. Many employees mention the abundance of career opportunities across MGM’s multiple properties, giving them confidence in long-term job security. They also praise the company’s inclusive leadership and commitment to employee recognition and community outreach, noting that approachable managers and a culture of appreciation make them feel valued.

Omni Hotels & Resorts

Why This Company Has Been Nominated:
Employees say Omni Hotels & Resorts offers a close-knit culture where colleagues and leaders genuinely care about each other. Staff note that management is receptive to feedback and strives to maintain a positive work environment, which helps employees balance hospitality’s demands with personal life. They appreciate the competitive benefits and compensation, and many cite a strong emphasis on internal promotions and training that open doors for career growth. Team members feel a sense of job security and often mention Omni’s community involvement and the family-like atmosphere that leadership promotes.

Ritz-Carlton

Why This Company Has Been Nominated:
Employees say the Ritz-Carlton upholds a culture of excellence and respect where team members feel truly valued. Staff report that leadership empowers them to deliver outstanding service while also caring for employees through strong benefits, fair pay, and frequent recognition. They appreciate the company’s investment in training and clear career pathways — many have risen through the ranks — which contributes to job security and long tenures. Employees also highlight the Ritz-Carlton’s innovation in guest service and its community service initiatives, and they feel proud and supported by its leadership.

Royal Caribbean Group

Why This Company Has Been Nominated:
Employees say Royal Caribbean Group offers a dynamic, adventure-filled work culture grounded in teamwork and diversity. Crew and corporate staff alike report that leadership encourages innovation and adaptability. Team members appreciate competitive pay, solid benefits, and unique travel opportunities, noting that the company tries to support work-life balance even in a global operation. Many also highlight clear pathways for career growth across the fleet, which provide a sense of job security, and they praise the company’s community outreach and approachable management.

Starbucks

Why This Company Has Been Nominated:
Employees say Starbucks nurtures a welcoming culture with a strong sense of purpose. Staff members mention that leaders encourage open communication and flexibility, which helps many balance their schedules with personal commitments. They value the company’s extensive benefits — from health coverage to tuition support — and consider the compensation fair. Many employees speak of opportunities for growth, whether moving up to management or transitioning into corporate roles, which provides a sense of job security. Team members also appreciate Starbucks’ strong community involvement and inclusive leadership approach, making them feel respected.

Texas Roadhouse

Why This Company Has Been Nominated:
Employees say Texas Roadhouse has a lively, family-oriented culture where having fun at work is encouraged. Staff members describe managers as supportive and hands-on, helping make the busy restaurant environment feel balanced and fair. They appreciate the solid benefits and good pay, and many note the potential to grow into higher roles through dedicated training. This focus on internal advancement gives employees confidence in their job security. Team members also highlight the company’s community involvement and the down-to-earth leadership style that makes them feel part of the family.

The Cheesecake Factory

Why This Company Has Been Nominated:
Employees say The Cheesecake Factory provides a dynamic, team-driven work culture where hard work is met with appreciation. Staff often mention supportive managers and a well-organized environment that help maintain work-life balance even during dining rushes. They praise the competitive pay and robust benefits package, which make them feel rewarded. Many employees also point to the company’s commitment to promoting from within and training, giving them opportunities for growth and a sense of job security. Team members add that the company’s community involvement and approachable leadership contribute to high morale.

Wyndham Hotels & Resorts

Why This Company Has Been Nominated:
Employees say Wyndham Hotels & Resorts promotes a people-focused, inclusive culture. Staff describe leadership as approachable and forward-thinking, noting that the company adapts to change while keeping employees’ well-being in mind. They appreciate the comprehensive benefits and hotel discounts, along with fair compensation, which help them balance work with personal life. Many employees highlight the availability of career growth programs and internal advancement, giving them confidence in job security. Team members also value Wyndham’s efforts in diversity, community outreach, and regular employee recognition, which contribute to a positive, motivating atmosphere.

Wynn Resorts

Why This Company Has Been Nominated:
Employees say Wynn Resorts maintains a luxury service culture that also truly values its employees. Staff members highlight competitive pay and excellent benefits, noting that the company provides perks and support to help with work-life balance in a resort environment. Many employees mention opportunities to move up internally, with frequent training and promotions from within giving them a sense of job security. They also point to Wynn’s focus on innovation and high standards, as well as the company’s charitable efforts and responsive management, which make employees feel respected and motivated.