All Those Questions You Have Are Going to Need Some Answers. Start Exploring Our Extensive FAQs below.
Absolutely! Please contact your quality success manager or email email@example.com to upgrade your plan.
We accept all major credit cards, including:
Yes. For employee numbers larger than 1000 we would be pleased to help you create customized journeys and a plan that best suits your organization's requirements.
Please contact us.
Yes we do. We greatly appreciate support in spreading the word on Qualee's app and how it helps create exciting employee experiences.
For more details, please visit our Referral Program page.
Yes we do. For charity organizations of aligned values with Qualee, we offer a free subscription to our Pro plan. To learn more about the organizations we support directly, please visit our About page.
No we do not. Qualee uses Stripe for all credit card processing. All credit card details are encrypted within Stripe only and not available to Qualee at any time.
Yes we do. Qualified organizations looking to deliver their own application from the app stores with the capabilities of Qualee can use a customized white label version of Qualee. Qualee can also continue to provide on-going support and maintenance of white labeled instances. Contact us to share your requirements.
It's unlimited! You can create as many steps as needed and even schedule steps to be time released to maximize engagement.
1. Standard encrypted messaging between employees, their manager/s and administrator/s
2. Anonymous messaging between employees to a dedicated whistleblowing administrator/s
3. Segment-specific message notifications between manager/s or administrator/s to employees.
Our anonymous messaging is E.U. Whistleblower Directive compliant and anonymous messages are even supported with real-time translation!
Administrator may choose to restrict or limit messaging access between employees and segments.
A new joiner's experience doesn't have to end in an onboarding journey. Depending on the company's employee experience structure, employees may be added or given access to several other engagement capabilities in Qualee including:
1. Microlearning Journeys for continuous growth & engagement
2. Content Library for referenceable company information (PDFs, Images, Audio, Video, Links, External apps)
3. Encrypted messaging for direct communication and company announcements
4. Company events for organizational alignment
5. Employee Net Promotor Score (eNPS) for a measurable employee sentiment and insights
6. Company initiatives to address actionable insights
7. Comply with company requirements (eForms, Document submission i.e I.Ds, Photos, Certficates ec.)
Absolutely. Qualee's fully customizable journeys can be easily created by your organization to support a structured and reusable off-boarding experience. The off-boarding journey can be incorporated with exit surveys, e-forms, content capture and even farewell content i.e. videos, messages, attachments etc.
Yes. We use Google Authenticator for 2FA and can be enabled via the Admin Console in My Account.
No. Qualee is a complete Cloud-enabled software-as-a-service solution that is compatible with all major web browsers.
Messages will be saved according to the administrator's preferred data purging policy.
Yes, Qualee provides an API solution that allows for automated user creation and programmatic content transfer from Qualee to other API compatible systems. See API page
Yes! You may customize the mobile app colors to match your organization's branding. You may also choose to upload custom header images, and company logos as part of your content images on your Journey steps or Actions.
You can add videos up to 100MB in size. Larger file sizes can be accommodated upon request.
The Qualee Library supports:
Video: MOV, AVI, MP4
Images: JPG, PNG
Yes. There are two of ways to bulk upload employees in Qualee:
1. CSV Upload Template
2. API Integration
Absolutely. We have professional HR consultants and graphic designers that can help you design and deliver world-class onboarding and engagement experiences. Contact us to share your requirements.
4. Traditional Chinese
5. Simplified Chinese
12. Bahasa Indonesia
We'll be adding even more in future releases!
Yes you can! Premium and Pro plans support customizable colors that can be easily set via the Admin Console.
Absolutely. We use the latest in mobile app encryption protocols and can take advantage of devices' security hardware, such as face and fingerprint detection. Additionally, administrators can choose whether published content can be downloaded from within the Qualee App, or only be made available within the app.
No problem. Our support team is available 24/5, Monday to Friday to assist you.
Simply sign up for a plan and use the support link from the Qualee Console and we'll have you up and running in no time.
Yes! The messaging feature in Qualee allows for chat-style messaging between mobile app users, their managers, and with Qualee administrators. All chat messages are encrypted and Qualee also supports anonymous messaging with a simple toggle switch.
Absolutely. Everyone at Qualee is conscious about our social and environmental impact and opportunities. We are proud to support organizations of aligned values and our operations are 100% carbon offset. Please visit our Social Responsibility page to learn more.
Yes it is. We use the latest in coding and encryption technology to secure data in three states: at rest, in transit and in use. User data is tied with user accounts and once a user account is deleted, all associated data is deleted from the Qualee platform.